“Loyalty” programs are built upon outdated authentication technology — and have become easy targets for hackers.

Forrester research estimates forgotten passwords can cause up to 50% of helpdesk inquiries and cost up to $70 per inquiry to resolve.

Four reasons why now is the time for online retailers and brands to convert to passkeys and biometric authentication.

A significant disconnect persists between the goals of commerce leaders and the reality of user registration and login systems.

We all know the weaknesses of passwords. Let's talk about passwordless.

Google made a groundbreaking announcement: the release of passkeys for all Google account holders.

Passwordless authentication, which uses biometric methods to verify identity, is becoming increasingly important to improve security and privacy.

When I started in the online identity management business seven years ago, security and UX were at odds.

If we all only trusted each other, passwords wouldn’t exist.