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Loyalty
Online Retail Leaders Share Excitement About Personalization — But Admit They Aren’t There Yet
Five takeaways from digital retail leaders about their current personalization initiatives.
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Loyalty
Why One-Click Authentication Can Help Unlock Customer Loyalty Programs
Why did I purchase a worse flight for more money? It had something to do with loyalty — and everything to do with purchase convenience.
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Loyalty
The End of Passwords Is Just the Start of the Customer Journey
What happens after people make their first purchase is where real profits are made.
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